Frequently Asked Questions


Questions:

1. My garbage and/or recycling have not been picked up from my house. Will HWMA pick up and dispose of my garbage/recycling for me?
2. Humboldt Waste Management Authority provides a variety of services in waste management and recycling. Who do I contact for specific information about one of your services?
3. Where is HWMA’s Solid Waste Transfer Station and Recycling Center? What are its days and hours of operation?
4. What are the disposal fees at the Eureka Transfer Station and Recycling Center?
5. What forms of payment do you accept?
6. What is the disposal protocol for Greenwaste? And, what types of waste constitute Greenwaste?
7. How do I apply for a job with Humboldt Waste Management Authority?
8. I am a business interested in opening an account with HWMA. How do I go about doing so?
9. What do I do with Medical Sharps?
10. What do I do with Expired Medication?
11. What do I do with Asbestos?


1. My garbage and/or recycling have not been picked up from my house. Will HWMA pick up and dispose of my garbage/recycling for me?
No. Humboldt Waste Management Authority manages the Hawthorne Street Solid Waste Transfer Station and Recycling Center in Eureka, which are self-haul only. Throughout Humboldt County, private haulers are contracted to provide your community with curbside garbage and/or recycling service (in more remote areas of the County, a self-haul option, rather than curbside pickup, may be what is available). Curbside service is extended to both households and businesses. Many haulers have stand alone cardboard collection service available to businesses. Private haulers can be contacted directly if you have questions about services and fees. Your garbage bill will likely have your hauler's contact information; however, the guide below includes contact information for the hauler in your area.
Recology (formerly City Garbage), (707) 442-5711 - City of Eureka, and the surrounding area of Cutten/Myrtle Town, County area surrounding Blue Lake, Garberville, Redway, and Fieldbrook.
Arcata Garbage, (707) 822-0304 - Arcata and the surrounding area.
Blue Lake Garbage, (707) 444-2903 - City of Blue Lake.
Humboldt Sanitation, (707) 839-3285 - McKinleyville, Trinidad, and surrounding Northern County. Orleans, surrounding Eastern County.
Tom's Trash, (530) 629-2070 - Willow Creek
Eel River Disposal, (707) 725-5156 - Ferndale, Rio Dell, surrounding Eel River Valley.


2. Humboldt Waste Management Authority provides a variety of services in waste management and recycling. Who do I contact for specific information about one of your services?
The HWMA Main Office can answer a variety of general information questions, and can route you as necessary in the event they cannot adequately answer your inquiry. Office staff is on hand five days a week, M-F, 8:00 a.m. - 4:30 p.m. The HWMA Main Office can be reached at (707) 268-8680. The Waste Reduction and Recycling Hotline provides information on HWMA’s recycling programs and alternative disposal methods for most household waste. In addition, an analyst is available most days during regular business hours to directly answer any questions you may have. The Hotline can be reached at (707) 268-8030. The Hazardous Waste Hotline will guide you through the disposal requirements for both household and commercial hazardous waste, as well as proper tire and electronic waste disposal. The Hotline can be reached at (707) 441-2005.


3. Where is HWMA’s Solid Waste Transfer Station and Recycling Center? What are its days and hours of operation?
HWMA’s Transfer Station and Recycling Center is located at 1059 W. Hawthorne Street in Eureka. We are directly behind Harbor Lanes bowling alley off of Broadway. We are open seven days a week, and are fully closed for only seven days of the year on major holidays (Easter, Independence Day, Memorial Day, Labor Day, Thanksgiving, Christmas & New Year's Day).
The Transfer Station operates Monday through Friday from 7 a.m. to 5 p.m., on Saturday from 8 a.m. to 4 p.m., and on Sunday from 10 a.m. to 4 p.m.
The Recycling Center is open from 9 a.m. to 5 p.m. Monday through Friday, 9 a.m. to 4 p.m. Saturday and 10 a.m. to 4 p.m. Sunday.
The HWMA Main Office, located at the Transfer Station, is open from 8 a.m. to 4:30 p.m. Monday through Friday.


4. What are the disposal fees at the Eureka Transfer Station and Recycling Center?
Most fees at the Eureka Transfer Station and Recycling Center are based on weight. Solid Waste and Greenwaste are charged by the ton, while Electronic Waste is charged a flat rate for monitors and by the pound for other types of electronic waste. Many large ticket items, such as appliances and mattresses, incur extra charges when disposed. For some items, fees apply after a maximum limit for free drop off has been reached. For a more in-depth look at the rates charged by the HWMA, please refer to our Transfer Station Rates Page and to our Recycling Center Rates Page.


5. What forms of payment do you accept?
The Transfer Station and Recycling Center accepts check, cash, VISA and Mastercard (debit cards with a VISA or Mastercard logo are OK).


6. What is the disposal protocol for Greenwaste? And, what types of waste constitute Greenwaste?
Although there is a fee for Greenwaste disposal, it is less than the disposal rate for Solid Waste. Greenwaste is currently $90/ton. Proper disposal protocol saves you money on your current trip.
At the Hawthorne Street transfer station in Eureka, Greenwaste should be disposed of in a specific area. Once crossing the scales of the transfer station, the Greenwaste pile is located to the left of the tip floor where solid waste is disposed. Once you have finished disposing of your Greenwaste and are ready to pay, inform the Scalehouse attendant at the window that you had Greenwaste.
Greenwaste is any type of brush or grass, from any type of plant. In addition, most pallets are accepted in the greenwaste pile, as well as unpainted and untreated wood. Dirt, sod, painted and treated woods, particle board and plywood are considered Solid Waste and should be disposed on the tip floor as garbage.
Greenwaste transported to the Transfer Station in plastic bags must be emptied before being disposed, and the bags disposed of as trash. Trash and dirt mixed with greenwaste loads must also be disposed as trash. These items, when disposed of in the Greenwaste Pile, increase the cost of properly disposing of the load; expenses that, if incurred regularly, will increase the cost to rate payers for the disposal of Greenwaste in the future.
So please, make sure to dispose of only grass, brush and untreated, unpainted wood in our Greenwaste pile.


7. How do I apply for a job with Humboldt Waste Management Authority?
HWMA only accepts applications when we are seeking to fill open positions. Due to the nature of our recordkeeping requirements, we will turn away applications submitted at any other time. Any employment openings will be advertised in the Times Standard as well as on our website in the Employment section. During an open application period, the Authority welcomes and encourages all qualified individuals who wish to apply.


8. I am a business interested in opening an account with HWMA. How do I go about doing so?
Get an account application from our admin office or email info@hwma.net for a current copy. In addition, we ask that you read and sign our credit policy, which details the methods by which we govern your account and the extra fees that may become attached to it, as necessary.
As a part of your application process, you will be asked to supply three credit references. It is important that you pick strong references, as these can help establish a good early relationship with our finance office. You will also want to choose references who respond quickly to requests for credit information. An account can be created and activated in as little as one business day, however most applications get held up in the reference check process due to slow or unresponsive references. Please make sure to notify those business partners you have chosen as your credit references that our staff will be contacting them, and to respond swiftly so that we may open your account with little wait.


9. What do I do with Medical Sharps?


10. What do I do with Expired Medication?


11.
What do I do with Asbestos?
Asbestos Disposal Guidelines for Businesses

Only Non Friable Asbestos will be accepted

For all businesses, including those residents with quantities greater than 250 Lbs, a series of steps must be completed or the load may be refused. Asbestos in any amount must have analytical lab results. These results will be reviewed by the hazardous materials team or senior management. If approved as non-friable, then the business or resident is allowed to make an appointment during the work week only, weekends or holidays will not be available for appointments. Packages must be wetted (wet down or sprayed with water), presented in double wrapped 6 mil plastic well secured with duct tape or similar tape. Our outer bag may be purchased for use to satisfy the second 6 mil bag requirement but is not mandatory.
If not pre-boxed, contractor staff will carefully load the packages into an awaiting Gaylord box on a pallet.
Business handling fee is $125+ weight, subject to annual adjustment

Asbestos Disposal Guidelines for Residents

Only Non Friable Asbestos will be excepted

Up to 250 pounds, separated into packages not to exceed fifty pounds each. If a resident has more than 250 pounds total, then they must follow the policy and rules for business disposal (Please ask attendant for business guidelines). The residential rates are limited to quantities of 250 pounds or less only.
The material will be wetted (wet down or sprayed with water). The asbestos material is then placed into a plastic bag that is 6 mil or thicker, such as a “construction bag” and the opening of the bag is secured with duct tape or similar tape. The resident will purchase a second outer bag from HWMA for a cost of $2.00 for each respective package of material. The outer bag is packed and sealed again with duct tape or similar tape, then labeled by the customer with the date, name, and address of the generator/hauler. We provide the labels at no charge.
No appointment is required for residents with 250 pounds or less. We rely on our hazardous materials team, safety and compliance officer, tip floor supervisor, or senior management to help the resident identify the type of asbestos if necessary. Common types from residents include transite cement pipe from flues of furnaces and water heaters, cement water and sewer pipe, asphalt 9 inch floor tiles, cement board house siding, and back boards for wood stoves. If the material is questionable on whether it is asbestos or not, it will either be treated as asbestos or the load will be refused and a lab analysis will be required.

Residential handling fee is $10.00+ weight, subject to annual adjustment
Questions or Concerns Please call (707) 268-8680

Due to the strict disposal requirements for asbestos, either for commercial or private use, you are best served by carefully reading the instructions found on the following document: Friable vs Non-Friable Asbestos.